Contact Us
Need help with an order, sizing, shipping, or anything Old Novo? You’re in the right place.
OldNovo is a UK rugby lifestyle clothing brand born in Newcastle upon Tyne. We make small-drop rugby jerseys, tees and caps built for everyday life — and we keep customer support just as straightforward.
Customer support
For anything order-related (delivery issues, exchanges, address changes), include:
- Order number
- Full name
- Postcode
- What you need help with
Email: matt@oldnovo.com
Response time: We usually reply within 1–2 working days. (Mon–Fri)
Press, collaborations & wholesale
If you’re enquiring about:
- Press / media
- Collaborations / creators
- Retail or wholesale
Send a short intro and include any relevant links (brand/site/socials).
Email: matt@oldnovo.com
Community & socials
OldNovo lives on socials: drops, stories, behind-the-scenes.
- Instagram: @old.novo
- TikTok: @oldnovo
- YouTube: @oldnovo
- Pinterest: @oldnovo